Free Shipping

We're committed to making your entire experience a pleasant one, from shopping to shipping.

Free Shipping 

We offer fast and free shipping on every order. 

Discreet Packaging 

Our shipping box won't give away what's inside. 

Orders greater than $500 in value (including loose diamonds) are shipped via FedEx Priority Overnight.

Orders under $500 in value are shipped via FedEx Two Day Saver.

Signature Requirements for Delivery

Due to COVID-19, carrier policies are changing; FedEx and UPS may not require a signature upon delivery. For more information, please see the policies for Fedex and UPS. Please make arrangements for someone to be at the shipping destination. 

*We cannot re-route a package once it has shipped.

Additional Information

Sales Tax 

Currently, sales tax is only collected on orders shipped to addresses in Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington DC, Washington State, West Virginia, Wisconsin and Wyoming. 

Packaging Details 

Every item we send comes in our signature Oriegem packaging. Engagement rings arrive in a deluxe ring box within an elegant presentation box ready for your proposal. The presentation box also secures your appraisal certificate and diamond grading report. Loose diamonds are presented in a velvet lined diamond case that securely holds the stone. 

Hold For Pickup and Other Alternate Delivery Options 

If your purchase is a surprise, or you are unable to be home for delivery, you may arrange for a hold for pickup at a secure location near you where it will be held for up to five business days until retrieved by you, or the person you designate. Other shipping location options include a trusted friend or family member or your work address. Contact our Diamond & Jewelry Consultants for help. 

Tracking Your Order 

Once your order has shipped, you will receive a confirmation email that allows you to track your order. You can view the latest tracking updates on your order status page.